Ace gift cards cannot be used for online orders. Due to shipping restrictions, this item is not available for in-store pickup. All gift cards are non-returnable and are not redeemable for cash except as required by law.
This card is redeemable only for purchases at participating Ace Hardware locations; it cannot be used to pay Ace charge accounts or for online purchases. Except as required by law, this card is non-refundable and cannot be redeemed for cash. Each time this card is used, the transaction amount will be debited against the available balance. You are responsible for lost, stolen or misused cards. Note the gift card number in a safe place. Lost or stolen cards will be replaced only upon presentation of gift card number and only for the available balance per our records. For balance inquiries or customer service, call 1-888-749-1509. This card is issued by Ace Incentives, LLC.
30-Day Return Guarantee
We want you to be fully satisfied with every item that you purchase from www.acehardware.com. If you are not satisfied with an item that you have purchased (excluding Gift Cards and gas-powered outdoor equipment*), you may return the item up to thirty days after the original purchase date to receive a store credit (less shipping, handling and other charges). We recommend that you make returns of online purchases to an Ace retail store near you which will issue your store credit. If you do not have an Ace retail store near you, please contact a Customer Service Specialist by calling 1-866-290-5334 for complete return instructions. Please refer to our Return Instructions for more information about returning a purchase.
The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit. After 30 days, please contact the manufacturer directly.
*Gas-Powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials.