*Items shipped from our warehouse to stores in Alaska and Hawaii will receive a 70% shipping discount.
30-Day Return Guarantee
We want you to be fully satisfied with every item that you purchase from www.acehardware.com. If you are not satisfied with an item that you have purchased (excluding Gift Cards and gas-powered outdoor equipment*), you may return the item up to thirty days after the original purchase date to receive a store credit (less shipping, handling and other charges). We recommend that you make returns of online purchases to an Ace retail store near you which will issue your store credit. If you do not have an Ace retail store near you, please contact a Customer Service Specialist by calling 1-866-290-5334 for complete return instructions. Please refer to our Return Instructions for more information about returning a purchase.
The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit. After 30 days, please contact the manufacturer directly.
*Gas-Powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials.
What people are saying
Reviewed by 1 customer
Displaying review 1
Comments about ACE HARDWARE Ace Adjustable Door Spring:
It should be next to impossible to get a spring wrong.
I bought from the store and never saw it on the web. Not that it would have mattered.
The web picture doesn't match what I bought. The web picture shows a smaller spring with a loop at one end inserted into the larger spring.. The item does not look like that. The item I bought has a metal insert inside the main spring. The insert contains a hole with threads. Threaded into it is a hook with about 4 inches of threads.
The threads are so fine that once you put the spring under tension by opening the door the threads start stripping. Maybe 5-10 door opening and closings and the spring is useless but the insert with the threads is stripped.
The only way this could be salvaged is by cutting the large spring below the threaded insert and then bending 2-3 spring loops like the other end of the spring.
Thanks for the "Help" Ace.
This gets a 1 star. I'd like to give it 0 stars, but it seems 1 is the minium
- I Am A:
- Single Male