- Product Type: Toilet Repair Kit
- Assembled Height: 10 to 14 in.
- Material: Plastic
- Hardware Included: Yes
- Adjustable: Yes
- Handles Included: No
*Items shipped from our warehouse to stores in Alaska and Hawaii will receive a 70% shipping discount.
30-Day Return Guarantee
We want you to be fully satisfied with every item that you purchase from www.acehardware.com. If you are not satisfied with an item that you have purchased (excluding Gift Cards and gas-powered outdoor equipment*), you may return the item up to thirty days after the original purchase date to receive a store credit (less shipping, handling and other charges). We recommend that you make returns of online purchases to an Ace retail store near you which will issue your store credit. If you do not have an Ace retail store near you, please contact a Customer Service Specialist by calling 1-866-290-5334 for complete return instructions. Please refer to our Return Instructions for more information about returning a purchase.
The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit. After 30 days, please contact the manufacturer directly.
*Gas-Powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials.
What people are saying
Reviewed by 1 customer
Displaying review 1
- Bad Design
Comments about ACE HARDWARE Ace Anti-Siphon Ballcock Toilet Repair Kit:
This is a horrible product. While most features on it are standard and work with an average toilet, this has a flexible length built into it. While on paper this sounds good, (1) most toilets are of a fairly standard tank height, and (2) the 'lock down' feature is very bad. So you might adjust it to the 'optimal height', and think it is locked down, but there's no real snap or locking feature. You put in into the tank, and as the water rises, the 'lock' pops free and the shaft telescopes up to maximum height. You can't lock it back down because of the buoyancy of the device. So you have to re-drain the tank, take the whole thing apart, try to lock it down again. The third time this happened, I didn't remove the device again, I just used a screwdriver to try to wedge it down. It is holding, but feels like a time bomb. Who knows when it will pop loose again, in a day, in a year.... I'll have to buy a standard ballcock without the flexible height feature and replace this thing. If it pops free I'll know it because then water will flow continuously (waste of water- no overflow because of the overflow tube, but the shutoff will never be activated). Don't but this thing.