Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327)

Item no: 4539102 | 012642000539
$999.99
10,000  Estimated 
-+



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  • BTU: 30,000
  • 18-1/4"W x 34"H x 23-3/4"D
  • Heat up to 1500 sq. ft.
  • 2.1 grams per hour
  • 40 lb. Hopper capacity
  • Automatic ignition
  • 186 lbs.
  • 78% efficiency
  • Smart Controller allows you to heat your home on your schedule
  • Castle Stoves are affordable, stylish and practical
  • It's space saving shape and attractive design will make it a welcomed addition to any room
  • EPA certified
  • 1 year warranty


This item can be purchased on-line, however, due to shipping restrictions, ITEM PICKUP IS ONLY AVAILABLE AT YOUR LOCAL ACE STORE.

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We want you to be fully satisfied with every item that you purchase from www.acehardware.com. If you are not satisfied with an item that you have purchased (excluding Gift Cards and gas-powered outdoor equipment*), you may return the item up to thirty days after the original purchase date to receive a store credit (less shipping, handling and other charges). We recommend that you make returns of online purchases to an Ace retail store near you which will issue your store credit. If you do not have an Ace retail store near you, please contact a Customer Service Specialist by calling 1-866-290-5334 for complete return instructions. Please refer to our Return Instructions for more information about returning a purchase.

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Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327)
 
4.6

(based on 32 reviews)

Ratings Distribution

  • 5 Stars

     

    (21)

  • 4 Stars

     

    (9)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Attractive (24)
  • Easy to assemble (15)
  • Durable (10)
  • Safe (5)
  • Good grip (3)

Cons

No Cons

Best Uses

  • Living room (10)
    • Reviewer Profile:
    • Midrange shopper (16), Budget shopper (11)
    • I Am A:
    • Couple no kids (7), Family older kids (7), Single male (5)

Most Liked Positive Review

 

Oerall Very Nice Stove

This is a very nice little stove that really kicks out the heat.
The controls are much better than what I saw on US Stove.
Very stylish and compact, fits nicely...Read complete review

This is a very nice little stove that really kicks out the heat.
The controls are much better than what I saw on US Stove.
Very stylish and compact, fits nicely with decor.
Couple of areas that could be improved:
1. Hopper size is a little too small.. when it runs out, a full bag will not always fit.
2. Controls allow thermostat control, but it doesnt actually turn the stove off, it just throttles back to lowest setting. The lowest setting keeps my entire finished basement at 75% on the coldest days! Would be nice if it went to completely off when desired heat is reached.

VS

Most Liked Negative Review

 

Not sure has to work first

Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch...Read complete review

Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch but were working on the problem parts due fail and can get damaged in transit,there was no visible damage to the container and it was very well packaged

Reviewed by 32 customers

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Displaying reviews 1-30

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4.0

saving me lots of money on propane

By Jim

from grand isle ,vermont

About Me Budget Shopper

Pros

    Cons

      Best Uses

        Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

        I researched many customer reviews before deciding to buy this stove and so far it has not let me down.I installed it in late February when winter heating bills were sky high and i noticed the savings right from the start.I have it direct vented through the wall and live in a high wind area so i did have to use the outside air kit or it would puff back smoke . But after i installed that no problems .I do like this stove and would recommend it

        • I Am A:
        • Family Young Kids

        (3 of 3 customers found this review helpful)

         
        5.0

        Awesome little stove!

        By Ed

        from Mexico, ME

        About Me Budget Shopper

        Verified Reviewer

        Pros

        • Attractive Design
        • Durable
        • Easy To Assemble
        • Eats Anything You Feed It

        Cons

          Best Uses

          • Living Room

          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

          I use this stove to heat a 12x60 mobile home. It's been installed since November and I've run it on the lowest manual setting all through this winter and it has provided ample heat while using one bag of pellets a day. I've fed it every kind you can buy and it doesn't care. I may have to clean it more often using big box store pellets, but that's a small price to pay.
          If you're on a budget and looking for a good stove, you won't go wrong buying this one!

          • I Am A:
          • Single Male

          (1 of 1 customers found this review helpful)

           
          5.0

          update

          By Rich

          from Pa.

          About Me Midrange Shopper

          Pros

          • Attractive Design
          • Durable
          • Easy To Assemble

          Cons

            Best Uses

              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

              It's been just over a year now that I have been heating my entire 1200 sq. ft. home with the serenity and it has done great with no problems so far.

              • I Am A:
              • Family Older Kids

              (2 of 2 customers found this review helpful)

               
              5.0

              Great Stove for a Great Price!

              By Steve

              from New Hampshire

              About Me Midrange Shopper

              Pros

              • Attractive Design
              • Durable
              • Easy To Assemble

              Cons

              • none

              Best Uses

              • Living Room

              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

              This little unit amply heats my ranch home of 1,100 square feet; this is only day three of operation and thus far the stove is exceeding all my expectations. Feels solidly built, the fan is quiet and does it throw heat.

              I live in NH, at current the outside temperature is 18 degrees, the internal temperature of my home, in an area furthest from the stove is 72 degrees, with the stove on it's lowest setting and burning all hardwood pellets (lower BTU output).

              I did a lot of research before buying a pellet stove and firmly believe this stove gives the "biggest bang for the buck"; with features that generally cost a thousand dollars more. Suffice to say I couldn't be happier with this purchase!

              • I Am A:
              • Single Male

              (1 of 1 customers found this review helpful)

               
              5.0

              Awesome Pellet stove

              By Damion

              from Bronx New york

              About Me Midrange Shopper

              Pros

              • Attractive Design
              • Durable
              • Easy To Assemble

              Cons

                Best Uses

                • Bathroom
                • Bedroom
                • Kitchen
                • Living Room

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                I always wanted a pellet stove but was hesitant to buy one Unit i seen this Castle serenity at a Friends home. The heat output that this same stove puts out is mind blowing best purchase I have ever made for my house oil bills should cut down now.

                • I Am A:
                • Single Male

                (1 of 1 customers found this review helpful)

                 
                4.0

                great heat output!

                By lady T

                from athol ma

                About Me Budget Shopper

                Pros

                • Attractive Design
                • Easy To Assemble

                Cons

                • Wont Hold Full 40 Lb Bg

                Best Uses

                • Bathroom
                • Bedroom
                • Kitchen
                • Living Room

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                Use to heat 1000 sq ft ranch, have on 1st setting manual and have to keep a window open to bal heat to 77 degs. amazed at how well it heats the whole house.( tried the auto and it just kept come on an off too much, back to manual and open window) hopper needs to a bit bigger can hold complete 40lb bag of pellets but i can deal with that for the great heat!

                • I Am A:
                • Couple No Kids

                (1 of 1 customers found this review helpful)

                 
                4.0

                Glad I found this one!

                By Chris

                from Cascade, ID

                About Me Midrange Shopper

                Verified Reviewer

                Pros

                • Attractive Design
                • Easy To Assemble
                • Easy To Self Install
                • Pot Cleans Itself Out
                • Programmer Easy And Fun

                Cons

                • A Little More Instruction
                • Manual Text To Small

                Best Uses

                • Living Room

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                I have been wanting to replace an old Whitfield pellet stove in my mountain home, but spending 3 to 4,000 dollars wasn't possible. Even the cheapest was a minimum of $2500. I found this one by accident; I couldn't believe there were no seriously negative responses and the price was well within my budget, especially when it went on sale.

                Light enough for me to move and install by myself, simple in design and attractive. I've had it going for 2 weeks now and have tested all the features and it works just as promised.

                so far the only cons: The manual is well put together but could use a bigger text size. also, there were a few points not clarified such as; in the manual model does the stove run only by heat setting or will it shut itself down (it only auto shuts off in the weekly mode)?

                These points are minor and easily compensated for. the only reason I did not give it a 5 star rating is needing to see it run for several months; I will come back and review again after that.

                • I Am A:
                • Family Older Kids
                 
                5.0

                Great stove

                By Eric

                from Ma

                Pros

                  Cons

                    Best Uses

                      Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                      This stove heats our 2000sq foot home just fine even when the temps are in the 20s, does require frequent cleanings to run best which only takes a few minutes.

                      • I Am A:
                      • Family Young Kids
                       
                      5.0

                      Great little Stove

                      By Chuck Wood Chuck

                      from Western Colorado

                      About Me Midrange Shopper

                      Verified Reviewer

                      Pros

                        Cons

                          Best Uses

                            Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                            Bought this stove as additional heat source to augment a large wood burning stove in our house. The wood stove will not keep up with needs on colder nights (<0). This stove fits the bill very well. With just one week on it family members are ready to purchase for themselves...

                            • I Am A:
                            • Couple No Kids
                             
                            5.0

                            much better than the one i replaced!!

                            By delawareroy

                            from lower Delaware

                            About Me Midrange Shopper

                            Verified Buyer

                            Pros

                            • Attractive Design
                            • Easy To Assemble
                            • Easy to start

                            Cons

                            • Nothing

                            Best Uses

                            • Living Room

                            Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                            Very easy to install. It replaced a stove that I had for about 6 years that the control panel went bad. Ordered from Ace on a Sunday evening picked up at my local Ace on Wednesday. Had it working on Wed evening. Still learning about all the features. Great stove at a great price.

                            • I Am A:
                            • Couple No Kids

                            (2 of 2 customers found this review helpful)

                             
                            4.0

                            Nice stove once i got the bugs out

                            By Farmer J

                            from Fredericksburg, VA

                            About Me Midrange Shopper

                            Verified Buyer

                            Pros

                            • Attractive Design
                            • Easy to clean
                            • Good instructions
                            • Heats well

                            Cons

                            • Several Minor Issues

                            Best Uses

                            • Whole house

                            Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                            Bought the stove to reduce heating oil consumption. This is a great stove, but there were several issues I discovered when I installed it: 1)I removed side panel to secure vent pipe to exhaust and noticed connector between the wiring harness and ignitor had not been plugged together, or loosely plugged and came apart in shipping. Plugged connector and no issues there; 2) testing components in diagnostic mode as manual suggests, heard a loud fluttering sound when the heat circulation fan turned on. Found a wire rubbing on the spinning fan cage, again probably a result of shipping, but potential for major failure and shock hazard. A small zip-tie secured wire away from fan; 3) After 2 days of operation, pellet feed auger stopped working. Found wires in connector were loose, secured and taped wires in connector, auger now works as normal.

                            Once all these minor issues were resolved, stove has been running great. Only other issue is, if you arent careful when refilling, a stray pellet can keep the pellet hopper lid from closing completely. The auger wont run unless lid is completely closed, and stove will go out. Make sure closed lid indicator shows on screen when you refill pellets.

                            There are lots of good features about the stove- its attractive, well made (except wiring connections!), easy to operate, and the manual is well written. Really pumps out the heat, at the lowest setting it keeps the downstairs of my 4000 sqft farm house quite warm when its in the 20's outside. It is less expensive than many similar stoves, I think its a great value. My only reservation is, while I did not have great difficulty resolving the small problems with the stove, I am not sure that someone less technically inclined could do so, and might find themselves frustrated or incur some repair service expense.

                            All things considered, I would buy it again.

                            • I Am A:
                            • Couple No Kids
                             
                            4.0

                            Great stove so far but read instructions

                            By Randy

                            from Utah

                            About Me Midrange Shopper

                            Verified Buyer

                            Pros

                            • Attractive Design
                            • Easy To Assemble
                            • Keeps Wanted Temp Well
                            • Simple To Clean
                            • Small Footprint

                            Cons

                            • Hopper Needs To Be Bigger
                            • Op Instr Rather Difficult

                            Best Uses

                            • Heats Our 1500' Space

                            Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                            We use this stove to heat our split-entry 2000' home (minus two downstairs bedrooms which we don't use in the winter and close off). After you get the hang of adjusting the settings to suit your use, the stove is relatively easy to operate. I suggest you thoroughly read the instruction book and experiment somewhat with the settings which will deliver the level of heat needed.
                            The only thing that has been a slight problem for us is that in order to hold an entire 40# bag of pellets, the hopper must be pretty much completely empty, so if you want to "top it off" before you go somewhere, you have to store the excess pellets in the bag or other container.
                            Overall, we are very happy with this stove, and like it much better than the Englander which we replaced with this one.

                            • I Am A:
                            • Family Older Kids
                             
                            5.0

                            Very Good Product

                            By Change from Electric Heating

                            from PA

                            About Me Midrange Shopper

                            Verified Reviewer

                            Pros

                            • Attractive Design
                            • Durable
                            • Easy To Assemble
                            • Low Fans Noise
                            • Multi Exh Rm Fan Sets

                            Cons

                              Best Uses

                              • Basement Heating
                              • Living Room

                              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                              I decided to change from electric heating to pellet wood heating this winter. This unit is very good for houses with more than one floors. I shall install one more in the basement. It's operation can be set for whatever you need.

                              • I Am A:
                              • Single Male
                               
                              5.0

                              Very impressed!

                              By George

                              from Breesport, NY

                              About Me Budget Shopper

                              Verified Reviewer

                              Pros

                              • Attractive Design
                              • Easy Ash Removal
                              • Great customer Support
                              • Great Value
                              • Well Engineered

                              Cons

                              • Little Tricky At First
                              • Parts Of Manual Confusing

                              Best Uses

                              • Supplemental Heating

                              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                              We bought this stove to help offset fuel costs of our oil furnace hot water heating system. The relatively small Serenity quickly heats a 20' by 40' room with a cathedral ceiling and four skylights. We first saw the Serenity in a local wood stove store, and were impressed with how much heat it produced. Also its programmable features. But the stove there was priced at $1,400. I discovered that same stove for much less on the Ace website (I even was able to apply an additional sale coupon code) and it was shipped to our local store. Installing it myself was fairly easy but though the manual is well written, there were still some parts I had trouble following. Customer service representatives helped me over the phone. They were great. The stove is attractive, designed well, and solidly built. My wife and I are very happy with how it operates.

                              • I Am A:
                              • Family Older Kids
                               
                              5.0

                              Great value

                              By MicahS

                              from New Hampshire

                              About Me Midrange Shopper

                              Verified Reviewer

                              Pros

                              • Attractive Design
                              • Easy To Assemble

                              Cons

                                Best Uses

                                  Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                  First day of use - much quieter than my previous stove, while pushing more air into the room. Great options for customizing the settings exactly the way you want them. Built-in thermostat settings (a pricy "option" on many other value stoves.) Very impressed so far.

                                  • I Am A:
                                  • Couple No Kids

                                  (1 of 1 customers found this review helpful)

                                   
                                  2.0

                                  It's ok

                                  By Greek

                                  from Hudson NY

                                  About Me Budget Shopper

                                  Verified Buyer

                                  Pros

                                    Cons

                                    • Poor Damper Design

                                    Best Uses

                                    • Living Room

                                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                    They should put some kind of handle on air damper handle so you don't have to take the side of the stove off to adjust it. I had the stove a week and a half and when I turned it off it still kept feeding pellets, tried a new control head did not work presently waiting on a new stove, so be cautious when buying.

                                    • I Am A:
                                    • Family Older Kids

                                    (1 of 2 customers found this review helpful)

                                     
                                    5.0

                                    Very cool little stove !

                                    By Steve

                                    from Reno NV

                                    About Me Budget Shopper

                                    Verified Reviewer

                                    Pros

                                    • Attractive Design
                                    • Durable
                                    • Easy To Assemble

                                    Cons

                                      Best Uses

                                      • Living Room

                                      Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                      Awesome little stove this thing will cook you out of your house ! I did alot of shopping around and best deal for the money I could find, very attractive and modern looking and exellent customer service from the manufactuer.

                                      • I Am A:
                                      • Couple No Kids
                                       
                                      5.0

                                      Excellent pellet stove

                                      By Jim

                                      from Wofford Heights Ca.

                                      About Me Budget Shopper

                                      Verified Buyer

                                      Pros

                                      • Attractive Design
                                      • Durable
                                      • Easy To Assemble

                                      Cons

                                        Best Uses

                                        • Heats 1550 Sq Ft House

                                        Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                        Installed In about 25 min. Be sure to read instructions.

                                        • I Am A:
                                        • Family Older Kids
                                         
                                        5.0

                                        Fantastic

                                        By R.B.

                                        from Bremerton, Wa

                                        Verified Buyer

                                        Pros

                                        • Attractive Design
                                        • Durable
                                        • Easy To Assemble

                                        Cons

                                          Best Uses

                                            Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                            Simply fantastic. Does what it's supposed to do, without costing an arm and a leg.

                                            • I Am A:
                                            • Family Older Kids

                                            (1 of 1 customers found this review helpful)

                                             
                                            5.0

                                            A year later and it still 5 stars!

                                            By Pastor Richard

                                            from La Pine, OR

                                            About Me Budget Shopper

                                            Verified Reviewer

                                            Pros

                                            • Attractive Design
                                            • Durable
                                            • Easy To Assemble
                                            • Great Manufacturer's Supp
                                            • Quiet Lots Of Heat

                                            Cons

                                              Best Uses

                                              • Garage Or Workshop Too
                                              • Living Room

                                              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                              We really enjoy this unit. It is easy to use, though the instruction book could use some revision to make it more understandable to the new owner. But over time many of its programmable features are discovered. Had only one small issue but Castle's support was very heplful!
                                              It was delivered to our front door well packaged and easy to install

                                              • I Am A:
                                              • Couple No Kids

                                              (3 of 4 customers found this review helpful)

                                               
                                              5.0

                                              Serenity seems like a great little stove

                                              By Mark

                                              from Saratoga Springs, NY

                                              About Me Midrange Shopper

                                              Verified Buyer

                                              Pros

                                              • Durable
                                              • Easy To Assemble

                                              Cons

                                              • NO CONS

                                              Best Uses

                                              • Whole house

                                              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                              just purchased, limited use as of yet. Even so went thru and fired up the stove, a sturdy, well built, quiet!, very well thought out design and works as it should. Has a great controller with many power options, a good manual and a remote control all at a very reasonable price. Pumps out a lot of heat for its size and is comparitvely quiet! Very pleased. Would definitely recommend.

                                              • I Am A:
                                              • Single Male

                                              (6 of 6 customers found this review helpful)

                                               
                                              4.0

                                              excellent

                                              By Rich

                                              from Pa.

                                              Pros

                                              • Attractive Design

                                              Cons

                                                Best Uses

                                                  Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                                  I replaced a older Englander stove with a Serenity and I just love this little stove, It heats my 1275sq.ft. house to 72 deg. with outside temp. of 4 deg. on heat setting 1.The stove is very easy to clean. Before buying the stove I called and spoke with Ardisam and was very impressed with their customer service. Compared to other companies the replacement parts are very reasonable price wise.

                                                  (5 of 5 customers found this review helpful)

                                                   
                                                  4.0

                                                  Oerall Very Nice Stove

                                                  By Mike

                                                  from Ortonville, MI

                                                  About Me Budget Shopper

                                                  Verified Reviewer

                                                  Pros

                                                  • Attractive Design

                                                  Cons

                                                  • Hopper Is Too Small

                                                  Best Uses

                                                  • Basement Heat

                                                  Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                                  This is a very nice little stove that really kicks out the heat.
                                                  The controls are much better than what I saw on US Stove.
                                                  Very stylish and compact, fits nicely with decor.
                                                  Couple of areas that could be improved:
                                                  1. Hopper size is a little too small.. when it runs out, a full bag will not always fit.
                                                  2. Controls allow thermostat control, but it doesnt actually turn the stove off, it just throttles back to lowest setting. The lowest setting keeps my entire finished basement at 75% on the coldest days! Would be nice if it went to completely off when desired heat is reached.

                                                  (4 of 4 customers found this review helpful)

                                                   
                                                  5.0

                                                  Great Heater

                                                  By Phil

                                                  from Maine

                                                  About Me Budget Shopper

                                                  Verified Buyer

                                                  Pros

                                                  • Attractive Design
                                                  • Good Grip
                                                  • Safe

                                                  Cons

                                                  • Poor Ash Pan Design

                                                  Best Uses

                                                  • Home Heat

                                                  Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                                  Best pick for the budget shopper

                                                  (4 of 4 customers found this review helpful)

                                                   
                                                  4.0

                                                  OK after factory help

                                                  By Gil

                                                  from Eastern Ct.

                                                  About Me Midrange Shopper

                                                  Pros

                                                  • Attractive Design

                                                  Cons

                                                  • Not Enough Control Of Ex

                                                  Best Uses

                                                  • Heat Small Area

                                                  Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                                  Great factory support, Leif worked me thru several startup problems and questions.

                                                  (3 of 3 customers found this review helpful)

                                                   
                                                  5.0

                                                  perfect stove

                                                  By Bob

                                                  from Mesick Mi.

                                                  Pros

                                                  • Small And Effcient

                                                  Cons

                                                  • None

                                                  Best Uses

                                                  • Smaller Area

                                                  Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                                  This stove replaced another older Castle stove.The area I used these in is a small cabin approx 800 sq.foot and many pellet stoves will be way overkill.Most stoves do not have the ability to lower the feed rate and blower speeds causing temperatures to be much to high on their lowest setting.I did not look at many other brands but did contact the company for a part for my old stove and discussed the new one with them.The Ardisam company is top notch and you speak with friendly smart people that know their parts and products first hand.I was just up to the cabin and I've run the Serenity for a week now in a range of 8-31f degrees and couldn't be more pleased.As for Ace,called first day and they had it shpped in the next day,wow!

                                                  (3 of 3 customers found this review helpful)

                                                   
                                                  5.0

                                                  Great stove for the money

                                                  By Ed M

                                                  from Michigan

                                                  About Me Midrange Shopper

                                                  Verified Reviewer

                                                  Pros

                                                  • Good Grip
                                                  • Safe

                                                  Cons

                                                    Best Uses

                                                    • Heating My Home

                                                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                                    Easy set up, and the support was great. I called at 8:30 PM and got a LIVE PERSON!

                                                    This stove is doing a nice job heating my 1650 sq/ft house.

                                                    (2 of 2 customers found this review helpful)

                                                     
                                                    4.0

                                                    I would recomend this stove to a friend

                                                    By Ed

                                                    from Avoca Michigan

                                                    About Me Midrange Shopper

                                                    Pros

                                                    • Easy to install
                                                    • Safe

                                                    Cons

                                                    • Instruction Book Complica

                                                    Best Uses

                                                      Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                                      This is a great stove for the price, It is easy to install, atractive and dosen't take up a lot of space. If you have any trouble or have any questions you can call the company direct and get all the answers you need. they provide excellent support. I had to do this due to a small glitch in my stove after installation. I can't say enough about the staff that I talked to and the response I recieved . The problem was solved and the staff followed up on my repair to make sure it was satisfactory. Great American Company

                                                      (2 of 4 customers found this review helpful)

                                                       
                                                      3.0

                                                      Not sure has to work first

                                                      By ED

                                                      from Avoca mich

                                                      About Me Midrange Shopper

                                                      Pros

                                                      • Attractive Design

                                                      Cons

                                                      • Operation Instructions

                                                      Best Uses

                                                      • Workshop

                                                      Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                                      Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch but were working on the problem parts due fail and can get damaged in transit,there was no visible damage to the container and it was very well packaged

                                                      (4 of 4 customers found this review helpful)

                                                       
                                                      5.0

                                                      Great stove puts out a lot of heat.

                                                      By Al

                                                      from Maryland

                                                      About Me Midrange Shopper

                                                      Verified Buyer

                                                      Pros

                                                      • Attractive Design
                                                      • Safe

                                                      Cons

                                                        Best Uses

                                                          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                                          Use stove to supplement 60,000 BTU in main part of house. This stove is used in the Great Room that joins the kitchen. Keeps both rooms warm with heat to spare. Nice addition.

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