Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327)

Item no: 4539102 | 012642000539
$999.99
10,000  Estimated 
-+



FREE Pickup at your local Ace! Find my Ace. (details)
to-done LIST
?

at Your Local Ace

This item can be purchased on-line, however, due to shipping restrictions, ITEM PICKUP IS ONLY AVAILABLE AT YOUR LOCAL ACE STORE.

STORE AVAILABILITY: Your neighborhood Ace stocks thousands of products in the quantities you need. Check with your local Ace for availability. (find your local Ace)
  • BTU: 30,000
  • 18-1/4"W x 34"H x 23-3/4"D
  • Heat up to 1500 sq. ft.
  • 2.1 grams per hour
  • 40 lb. Hopper capacity
  • Automatic ignition
  • 186 lbs.
  • 78% efficiency
  • Smart Controller allows you to heat your home on your schedule
  • Castle Stoves are affordable, stylish and practical
  • It's space saving shape and attractive design will make it a welcomed addition to any room
  • EPA certified
  • 1 year warranty


This item can be purchased on-line, however, due to shipping restrictions, ITEM PICKUP IS ONLY AVAILABLE AT YOUR LOCAL ACE STORE.

30-Day Return Guarantee

We want you to be fully satisfied with every item that you purchase from www.acehardware.com. If you are not satisfied with an item that you have purchased (excluding Gift Cards and gas-powered outdoor equipment*), you may return the item up to thirty days after the original purchase date to receive a store credit (less shipping, handling and other charges). We recommend that you make returns of online purchases to an Ace retail store near you which will issue your store credit. If you do not have an Ace retail store near you, please contact a Customer Service Specialist by calling 1-866-290-5334 for complete return instructions. Please refer to our Return Instructions for more information about returning a purchase.

The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit. After 30 days, please contact the manufacturer directly.

*Gas-Powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials.

What people are saying

sort by:

REVIEW SNAPSHOT®

by PowerReviews
Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327)
 
4.5

(based on 17 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (4)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Attractive (12)
  • Durable (5)
  • Easy to assemble (5)
  • Safe (5)
  • Good grip (3)

Cons

    Best Uses

    • Living room (3)
      • Reviewer Profile:
      • Budget shopper (7), Midrange shopper (6)
      • I Am A:
      • Family older kids (3)

    Most Liked Positive Review

     

    Oerall Very Nice Stove

    This is a very nice little stove that really kicks out the heat.
    The controls are much better than what I saw on US Stove.
    Very stylish and compact, fits nicely...Read complete review

    This is a very nice little stove that really kicks out the heat.
    The controls are much better than what I saw on US Stove.
    Very stylish and compact, fits nicely with decor.
    Couple of areas that could be improved:
    1. Hopper size is a little too small.. when it runs out, a full bag will not always fit.
    2. Controls allow thermostat control, but it doesnt actually turn the stove off, it just throttles back to lowest setting. The lowest setting keeps my entire finished basement at 75% on the coldest days! Would be nice if it went to completely off when desired heat is reached.

    VS

    Most Liked Negative Review

     

    Not sure has to work first

    Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch...Read complete review

    Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch but were working on the problem parts due fail and can get damaged in transit,there was no visible damage to the container and it was very well packaged

    Reviewed by 17 customers

    Sort by

    Displaying reviews 1-17

    Back to top

     
    2.0

    It's ok

    By Greek

    from Hudson NY

    About Me Budget Shopper

    Verified Buyer

    Pros

      Cons

      • Poor Damper Design

      Best Uses

      • Living Room

      Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

      They should put some kind of handle on air damper handle so you don't have to take the side of the stove off to adjust it. I had the stove a week and a half and when I turned it off it still kept feeding pellets, tried a new control head did not work presently waiting on a new stove, so be cautious when buying.

      • I Am A:
      • Family Older Kids
       
      5.0

      Very cool little stove !

      By Steve

      from Reno NV

      About Me Budget Shopper

      Verified Reviewer

      Pros

      • Attractive Design
      • Durable
      • Easy To Assemble

      Cons

        Best Uses

        • Living Room

        Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

        Awesome little stove this thing will cook you out of your house ! I did alot of shopping around and best deal for the money I could find, very attractive and modern looking and exellent customer service from the manufactuer.

        • I Am A:
        • Couple No Kids
         
        5.0

        Excellent pellet stove

        By Jim

        from Wofford Heights Ca.

        About Me Budget Shopper

        Verified Buyer

        Pros

        • Attractive Design
        • Durable
        • Easy To Assemble

        Cons

          Best Uses

          • Heats 1550 Sq Ft House

          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

          Installed In about 25 min. Be sure to read instructions.

          • I Am A:
          • Family Older Kids
           
          5.0

          Fantastic

          By R.B.

          from Bremerton, Wa

          Verified Buyer

          Pros

          • Attractive Design
          • Durable
          • Easy To Assemble

          Cons

            Best Uses

              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

              Simply fantastic. Does what it's supposed to do, without costing an arm and a leg.

              • I Am A:
              • Family Older Kids

              (1 of 1 customers found this review helpful)

               
              5.0

              A year later and it still 5 stars!

              By Pastor Richard

              from La Pine, OR

              About Me Budget Shopper

              Verified Reviewer

              Pros

              • Attractive Design
              • Durable
              • Easy To Assemble
              • Great Manufacturer's Supp
              • Quiet Lots Of Heat

              Cons

                Best Uses

                • Garage Or Workshop Too
                • Living Room

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                We really enjoy this unit. It is easy to use, though the instruction book could use some revision to make it more understandable to the new owner. But over time many of its programmable features are discovered. Had only one small issue but Castle's support was very heplful!
                It was delivered to our front door well packaged and easy to install

                • I Am A:
                • Couple No Kids

                (3 of 3 customers found this review helpful)

                 
                5.0

                Serenity seems like a great little stove

                By Mark

                from Saratoga Springs, NY

                About Me Midrange Shopper

                Verified Buyer

                Pros

                • Durable
                • Easy To Assemble

                Cons

                • NO CONS

                Best Uses

                • Whole house

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                just purchased, limited use as of yet. Even so went thru and fired up the stove, a sturdy, well built, quiet!, very well thought out design and works as it should. Has a great controller with many power options, a good manual and a remote control all at a very reasonable price. Pumps out a lot of heat for its size and is comparitvely quiet! Very pleased. Would definitely recommend.

                • I Am A:
                • Single Male

                (6 of 6 customers found this review helpful)

                 
                4.0

                excellent

                By Rich

                from Pa.

                Pros

                • Attractive Design

                Cons

                  Best Uses

                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                    I replaced a older Englander stove with a Serenity and I just love this little stove, It heats my 1275sq.ft. house to 72 deg. with outside temp. of 4 deg. on heat setting 1.The stove is very easy to clean. Before buying the stove I called and spoke with Ardisam and was very impressed with their customer service. Compared to other companies the replacement parts are very reasonable price wise.

                    (5 of 5 customers found this review helpful)

                     
                    4.0

                    Oerall Very Nice Stove

                    By Mike

                    from Ortonville, MI

                    About Me Budget Shopper

                    Verified Reviewer

                    Pros

                    • Attractive Design

                    Cons

                    • Hopper Is Too Small

                    Best Uses

                    • Basement Heat

                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                    This is a very nice little stove that really kicks out the heat.
                    The controls are much better than what I saw on US Stove.
                    Very stylish and compact, fits nicely with decor.
                    Couple of areas that could be improved:
                    1. Hopper size is a little too small.. when it runs out, a full bag will not always fit.
                    2. Controls allow thermostat control, but it doesnt actually turn the stove off, it just throttles back to lowest setting. The lowest setting keeps my entire finished basement at 75% on the coldest days! Would be nice if it went to completely off when desired heat is reached.

                    (4 of 4 customers found this review helpful)

                     
                    5.0

                    Great Heater

                    By Phil

                    from Maine

                    About Me Budget Shopper

                    Verified Buyer

                    Pros

                    • Attractive Design
                    • Good Grip
                    • Safe

                    Cons

                    • Poor Ash Pan Design

                    Best Uses

                    • Home Heat

                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                    Best pick for the budget shopper

                    (4 of 4 customers found this review helpful)

                     
                    4.0

                    OK after factory help

                    By Gil

                    from Eastern Ct.

                    About Me Midrange Shopper

                    Pros

                    • Attractive Design

                    Cons

                    • Not Enough Control Of Ex

                    Best Uses

                    • Heat Small Area

                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                    Great factory support, Leif worked me thru several startup problems and questions.

                    (3 of 3 customers found this review helpful)

                     
                    5.0

                    perfect stove

                    By Bob

                    from Mesick Mi.

                    Pros

                    • Small And Effcient

                    Cons

                    • None

                    Best Uses

                    • Smaller Area

                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                    This stove replaced another older Castle stove.The area I used these in is a small cabin approx 800 sq.foot and many pellet stoves will be way overkill.Most stoves do not have the ability to lower the feed rate and blower speeds causing temperatures to be much to high on their lowest setting.I did not look at many other brands but did contact the company for a part for my old stove and discussed the new one with them.The Ardisam company is top notch and you speak with friendly smart people that know their parts and products first hand.I was just up to the cabin and I've run the Serenity for a week now in a range of 8-31f degrees and couldn't be more pleased.As for Ace,called first day and they had it shpped in the next day,wow!

                    (3 of 3 customers found this review helpful)

                     
                    5.0

                    Great stove for the money

                    By Ed M

                    from Michigan

                    About Me Midrange Shopper

                    Verified Reviewer

                    Pros

                    • Good Grip
                    • Safe

                    Cons

                      Best Uses

                      • Heating My Home

                      Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                      Easy set up, and the support was great. I called at 8:30 PM and got a LIVE PERSON!

                      This stove is doing a nice job heating my 1650 sq/ft house.

                      (2 of 2 customers found this review helpful)

                       
                      4.0

                      I would recomend this stove to a friend

                      By Ed

                      from Avoca Michigan

                      About Me Midrange Shopper

                      Pros

                      • Easy to install
                      • Safe

                      Cons

                      • Instruction Book Complica

                      Best Uses

                        Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                        This is a great stove for the price, It is easy to install, atractive and dosen't take up a lot of space. If you have any trouble or have any questions you can call the company direct and get all the answers you need. they provide excellent support. I had to do this due to a small glitch in my stove after installation. I can't say enough about the staff that I talked to and the response I recieved . The problem was solved and the staff followed up on my repair to make sure it was satisfactory. Great American Company

                        (2 of 4 customers found this review helpful)

                         
                        3.0

                        Not sure has to work first

                        By ED

                        from Avoca mich

                        About Me Midrange Shopper

                        Pros

                        • Attractive Design

                        Cons

                        • Operation Instructions

                        Best Uses

                        • Workshop

                        Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                        Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch but were working on the problem parts due fail and can get damaged in transit,there was no visible damage to the container and it was very well packaged

                        (4 of 4 customers found this review helpful)

                         
                        5.0

                        Great stove puts out a lot of heat.

                        By Al

                        from Maryland

                        About Me Midrange Shopper

                        Verified Buyer

                        Pros

                        • Attractive Design
                        • Safe

                        Cons

                          Best Uses

                            Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                            Use stove to supplement 60,000 BTU in main part of house. This stove is used in the Great Room that joins the kitchen. Keeps both rooms warm with heat to spare. Nice addition.

                            (5 of 5 customers found this review helpful)

                             
                            5.0

                            Castle Stoves Serenity

                            By Paul

                            from Canada

                            About Me Budget Shopper

                            Verified Buyer

                            Pros

                            • Attractive Design
                            • Good Grip
                            • Safe
                            • Tough

                            Cons

                              Best Uses

                              • Smaller Fireplaces

                              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                              Good product

                              (4 of 4 customers found this review helpful)

                               
                              5.0

                              Love it!

                              By Dawn

                              from Grand Isle, Vermont

                              Verified Buyer

                              Pros

                              • Attractive Design
                              • Simple Design

                              Cons

                                Best Uses

                                  Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                  I highly recommend this pellet stove. It is quiet, attractive, small, and efficient. It is going to save me a lot of money on my fuel bill.

                                  Displaying reviews 1-17

                                  Back to top

                                  © 2014 Ace Hardware Corporation. Ace Hardware Corporation and Ace Hardware Corporation logo are registered trademarks of Ace Hardware Corporation
                                  HACKER SAFE certified sites prevent over 99% of hacker crime.

                                  Add Item to To-Done List

                                  To use this feature you must be signed-in to your account, please sign in now. If you do not have an account, please create an account to participate.

                                  Ace Rewards

                                  Ace Rewards is a free and rewarding membership program that lets you earn rewards with every purchase you make! Join now.