Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327)

Item no: 4539102 | 012642000539
$999.99
10,000  Estimated 
-+



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  • BTU: 30,000
  • 18-1/4"W x 34"H x 23-3/4"D
  • Heat up to 1500 sq. ft.
  • 2.1 grams per hour
  • 40 lb. Hopper capacity
  • Automatic ignition
  • 186 lbs.
  • 78% efficiency
  • Smart Controller allows you to heat your home on your schedule
  • Castle Stoves are affordable, stylish and practical
  • It's space saving shape and attractive design will make it a welcomed addition to any room
  • EPA certified
  • 1 year warranty


This item can be purchased on-line, however, due to shipping restrictions, ITEM PICKUP IS ONLY AVAILABLE AT YOUR LOCAL ACE STORE.

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Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327)
 
4.5

(based on 21 reviews)

Ratings Distribution

  • 5 Stars

     

    (14)

  • 4 Stars

     

    (5)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Attractive (16)
  • Easy to assemble (8)
  • Durable (6)
  • Safe (5)
  • Good grip (3)

Cons

    Best Uses

    • Living room (4)
      • Reviewer Profile:
      • Midrange shopper (9), Budget shopper (8)
      • I Am A:
      • Family older kids (5), Couple no kids (3)

    Most Liked Positive Review

     

    Oerall Very Nice Stove

    This is a very nice little stove that really kicks out the heat.
    The controls are much better than what I saw on US Stove.
    Very stylish and compact, fits nicely...Read complete review

    This is a very nice little stove that really kicks out the heat.
    The controls are much better than what I saw on US Stove.
    Very stylish and compact, fits nicely with decor.
    Couple of areas that could be improved:
    1. Hopper size is a little too small.. when it runs out, a full bag will not always fit.
    2. Controls allow thermostat control, but it doesnt actually turn the stove off, it just throttles back to lowest setting. The lowest setting keeps my entire finished basement at 75% on the coldest days! Would be nice if it went to completely off when desired heat is reached.

    VS

    Most Liked Negative Review

     

    Not sure has to work first

    Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch...Read complete review

    Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch but were working on the problem parts due fail and can get damaged in transit,there was no visible damage to the container and it was very well packaged

    Reviewed by 21 customers

    Sort by

    Displaying reviews 1-21

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    4.0

    Great stove so far but read instructions

    By Randy

    from Utah

    About Me Midrange Shopper

    Verified Buyer

    Pros

    • Attractive Design
    • Easy To Assemble
    • Keeps Wanted Temp Well
    • Simple To Clean
    • Small Footprint

    Cons

    • Hopper Needs To Be Bigger
    • Op Instr Rather Difficult

    Best Uses

    • Heats Our 1500' Space

    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

    We use this stove to heat our split-entry 2000' home (minus two downstairs bedrooms which we don't use in the winter and close off). After you get the hang of adjusting the settings to suit your use, the stove is relatively easy to operate. I suggest you thoroughly read the instruction book and experiment somewhat with the settings which will deliver the level of heat needed.
    The only thing that has been a slight problem for us is that in order to hold an entire 40# bag of pellets, the hopper must be pretty much completely empty, so if you want to "top it off" before you go somewhere, you have to store the excess pellets in the bag or other container.
    Overall, we are very happy with this stove, and like it much better than the Englander which we replaced with this one.

    • I Am A:
    • Family Older Kids
     
    5.0

    Very Good Product

    By Change from Electric Heating

    from PA

    About Me Midrange Shopper

    Verified Reviewer

    Pros

    • Attractive Design
    • Durable
    • Easy To Assemble
    • Low Fans Noise
    • Multi Exh Rm Fan Sets

    Cons

      Best Uses

      • Basement Heating
      • Living Room

      Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

      I decided to change from electric heating to pellet wood heating this winter. This unit is very good for houses with more than one floors. I shall install one more in the basement. It's operation can be set for whatever you need.

      • I Am A:
      • Single Male
       
      5.0

      Very impressed!

      By George

      from Breesport, NY

      About Me Budget Shopper

      Verified Reviewer

      Pros

      • Attractive Design
      • Easy Ash Removal
      • Great customer Support
      • Great Value
      • Well Engineered

      Cons

      • Little Tricky At First
      • Parts Of Manual Confusing

      Best Uses

      • Supplemental Heating

      Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

      We bought this stove to help offset fuel costs of our oil furnace hot water heating system. The relatively small Serenity quickly heats a 20' by 40' room with a cathedral ceiling and four skylights. We first saw the Serenity in a local wood stove store, and were impressed with how much heat it produced. Also its programmable features. But the stove there was priced at $1,400. I discovered that same stove for much less on the Ace website (I even was able to apply an additional sale coupon code) and it was shipped to our local store. Installing it myself was fairly easy but though the manual is well written, there were still some parts I had trouble following. Customer service representatives helped me over the phone. They were great. The stove is attractive, designed well, and solidly built. My wife and I are very happy with how it operates.

      • I Am A:
      • Family Older Kids
       
      5.0

      Great value

      By MicahS

      from New Hampshire

      About Me Midrange Shopper

      Verified Reviewer

      Pros

      • Attractive Design
      • Easy To Assemble

      Cons

        Best Uses

          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

          First day of use - much quieter than my previous stove, while pushing more air into the room. Great options for customizing the settings exactly the way you want them. Built-in thermostat settings (a pricy "option" on many other value stoves.) Very impressed so far.

          • I Am A:
          • Couple No Kids
           
          2.0

          It's ok

          By Greek

          from Hudson NY

          About Me Budget Shopper

          Verified Buyer

          Pros

            Cons

            • Poor Damper Design

            Best Uses

            • Living Room

            Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

            They should put some kind of handle on air damper handle so you don't have to take the side of the stove off to adjust it. I had the stove a week and a half and when I turned it off it still kept feeding pellets, tried a new control head did not work presently waiting on a new stove, so be cautious when buying.

            • I Am A:
            • Family Older Kids

            (0 of 1 customers found this review helpful)

             
            5.0

            Very cool little stove !

            By Steve

            from Reno NV

            About Me Budget Shopper

            Verified Reviewer

            Pros

            • Attractive Design
            • Durable
            • Easy To Assemble

            Cons

              Best Uses

              • Living Room

              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

              Awesome little stove this thing will cook you out of your house ! I did alot of shopping around and best deal for the money I could find, very attractive and modern looking and exellent customer service from the manufactuer.

              • I Am A:
              • Couple No Kids
               
              5.0

              Excellent pellet stove

              By Jim

              from Wofford Heights Ca.

              About Me Budget Shopper

              Verified Buyer

              Pros

              • Attractive Design
              • Durable
              • Easy To Assemble

              Cons

                Best Uses

                • Heats 1550 Sq Ft House

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                Installed In about 25 min. Be sure to read instructions.

                • I Am A:
                • Family Older Kids
                 
                5.0

                Fantastic

                By R.B.

                from Bremerton, Wa

                Verified Buyer

                Pros

                • Attractive Design
                • Durable
                • Easy To Assemble

                Cons

                  Best Uses

                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                    Simply fantastic. Does what it's supposed to do, without costing an arm and a leg.

                    • I Am A:
                    • Family Older Kids

                    (1 of 1 customers found this review helpful)

                     
                    5.0

                    A year later and it still 5 stars!

                    By Pastor Richard

                    from La Pine, OR

                    About Me Budget Shopper

                    Verified Reviewer

                    Pros

                    • Attractive Design
                    • Durable
                    • Easy To Assemble
                    • Great Manufacturer's Supp
                    • Quiet Lots Of Heat

                    Cons

                      Best Uses

                      • Garage Or Workshop Too
                      • Living Room

                      Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                      We really enjoy this unit. It is easy to use, though the instruction book could use some revision to make it more understandable to the new owner. But over time many of its programmable features are discovered. Had only one small issue but Castle's support was very heplful!
                      It was delivered to our front door well packaged and easy to install

                      • I Am A:
                      • Couple No Kids

                      (3 of 3 customers found this review helpful)

                       
                      5.0

                      Serenity seems like a great little stove

                      By Mark

                      from Saratoga Springs, NY

                      About Me Midrange Shopper

                      Verified Buyer

                      Pros

                      • Durable
                      • Easy To Assemble

                      Cons

                      • NO CONS

                      Best Uses

                      • Whole house

                      Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                      just purchased, limited use as of yet. Even so went thru and fired up the stove, a sturdy, well built, quiet!, very well thought out design and works as it should. Has a great controller with many power options, a good manual and a remote control all at a very reasonable price. Pumps out a lot of heat for its size and is comparitvely quiet! Very pleased. Would definitely recommend.

                      • I Am A:
                      • Single Male

                      (6 of 6 customers found this review helpful)

                       
                      4.0

                      excellent

                      By Rich

                      from Pa.

                      Pros

                      • Attractive Design

                      Cons

                        Best Uses

                          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                          I replaced a older Englander stove with a Serenity and I just love this little stove, It heats my 1275sq.ft. house to 72 deg. with outside temp. of 4 deg. on heat setting 1.The stove is very easy to clean. Before buying the stove I called and spoke with Ardisam and was very impressed with their customer service. Compared to other companies the replacement parts are very reasonable price wise.

                          (5 of 5 customers found this review helpful)

                           
                          4.0

                          Oerall Very Nice Stove

                          By Mike

                          from Ortonville, MI

                          About Me Budget Shopper

                          Verified Reviewer

                          Pros

                          • Attractive Design

                          Cons

                          • Hopper Is Too Small

                          Best Uses

                          • Basement Heat

                          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                          This is a very nice little stove that really kicks out the heat.
                          The controls are much better than what I saw on US Stove.
                          Very stylish and compact, fits nicely with decor.
                          Couple of areas that could be improved:
                          1. Hopper size is a little too small.. when it runs out, a full bag will not always fit.
                          2. Controls allow thermostat control, but it doesnt actually turn the stove off, it just throttles back to lowest setting. The lowest setting keeps my entire finished basement at 75% on the coldest days! Would be nice if it went to completely off when desired heat is reached.

                          (4 of 4 customers found this review helpful)

                           
                          5.0

                          Great Heater

                          By Phil

                          from Maine

                          About Me Budget Shopper

                          Verified Buyer

                          Pros

                          • Attractive Design
                          • Good Grip
                          • Safe

                          Cons

                          • Poor Ash Pan Design

                          Best Uses

                          • Home Heat

                          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                          Best pick for the budget shopper

                          (4 of 4 customers found this review helpful)

                           
                          4.0

                          OK after factory help

                          By Gil

                          from Eastern Ct.

                          About Me Midrange Shopper

                          Pros

                          • Attractive Design

                          Cons

                          • Not Enough Control Of Ex

                          Best Uses

                          • Heat Small Area

                          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                          Great factory support, Leif worked me thru several startup problems and questions.

                          (3 of 3 customers found this review helpful)

                           
                          5.0

                          perfect stove

                          By Bob

                          from Mesick Mi.

                          Pros

                          • Small And Effcient

                          Cons

                          • None

                          Best Uses

                          • Smaller Area

                          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                          This stove replaced another older Castle stove.The area I used these in is a small cabin approx 800 sq.foot and many pellet stoves will be way overkill.Most stoves do not have the ability to lower the feed rate and blower speeds causing temperatures to be much to high on their lowest setting.I did not look at many other brands but did contact the company for a part for my old stove and discussed the new one with them.The Ardisam company is top notch and you speak with friendly smart people that know their parts and products first hand.I was just up to the cabin and I've run the Serenity for a week now in a range of 8-31f degrees and couldn't be more pleased.As for Ace,called first day and they had it shpped in the next day,wow!

                          (3 of 3 customers found this review helpful)

                           
                          5.0

                          Great stove for the money

                          By Ed M

                          from Michigan

                          About Me Midrange Shopper

                          Verified Reviewer

                          Pros

                          • Good Grip
                          • Safe

                          Cons

                            Best Uses

                            • Heating My Home

                            Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                            Easy set up, and the support was great. I called at 8:30 PM and got a LIVE PERSON!

                            This stove is doing a nice job heating my 1650 sq/ft house.

                            (2 of 2 customers found this review helpful)

                             
                            4.0

                            I would recomend this stove to a friend

                            By Ed

                            from Avoca Michigan

                            About Me Midrange Shopper

                            Pros

                            • Easy to install
                            • Safe

                            Cons

                            • Instruction Book Complica

                            Best Uses

                              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                              This is a great stove for the price, It is easy to install, atractive and dosen't take up a lot of space. If you have any trouble or have any questions you can call the company direct and get all the answers you need. they provide excellent support. I had to do this due to a small glitch in my stove after installation. I can't say enough about the staff that I talked to and the response I recieved . The problem was solved and the staff followed up on my repair to make sure it was satisfactory. Great American Company

                              (2 of 4 customers found this review helpful)

                               
                              3.0

                              Not sure has to work first

                              By ED

                              from Avoca mich

                              About Me Midrange Shopper

                              Pros

                              • Attractive Design

                              Cons

                              • Operation Instructions

                              Best Uses

                              • Workshop

                              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                              Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch but were working on the problem parts due fail and can get damaged in transit,there was no visible damage to the container and it was very well packaged

                              (4 of 4 customers found this review helpful)

                               
                              5.0

                              Great stove puts out a lot of heat.

                              By Al

                              from Maryland

                              About Me Midrange Shopper

                              Verified Buyer

                              Pros

                              • Attractive Design
                              • Safe

                              Cons

                                Best Uses

                                  Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                  Use stove to supplement 60,000 BTU in main part of house. This stove is used in the Great Room that joins the kitchen. Keeps both rooms warm with heat to spare. Nice addition.

                                  (5 of 5 customers found this review helpful)

                                   
                                  5.0

                                  Castle Stoves Serenity

                                  By Paul

                                  from Canada

                                  About Me Budget Shopper

                                  Verified Buyer

                                  Pros

                                  • Attractive Design
                                  • Good Grip
                                  • Safe
                                  • Tough

                                  Cons

                                    Best Uses

                                    • Smaller Fireplaces

                                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                    Good product

                                    (4 of 4 customers found this review helpful)

                                     
                                    5.0

                                    Love it!

                                    By Dawn

                                    from Grand Isle, Vermont

                                    Verified Buyer

                                    Pros

                                    • Attractive Design
                                    • Simple Design

                                    Cons

                                      Best Uses

                                        Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                                        I highly recommend this pellet stove. It is quiet, attractive, small, and efficient. It is going to save me a lot of money on my fuel bill.

                                        Displaying reviews 1-21

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