Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327)

Item no: 4539102 | 012642000539
$899.99
9,000  Estimated 
-+



10% Select Wood, Coal & Pellet Stoves now through October 30th! Above price includes savings. Offer valid online only. (details)
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This item can be purchased on-line, however, due to shipping restrictions, ITEM PICKUP IS ONLY AVAILABLE AT YOUR LOCAL ACE STORE.

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  • BTU: 30,000
  • 18-1/4"W x 34"H x 23-3/4"D
  • Heat up to 1500 sq. ft.
  • 2.1 grams per hour
  • 40 lb. Hopper capacity
  • Automatic ignition
  • 186 lbs.
  • 78% efficiency
  • Smart Controller allows you to heat your home on your schedule
  • Castle Stoves are affordable, stylish and practical
  • It's space saving shape and attractive design will make it a welcomed addition to any room
  • EPA certified
  • 1 year warranty


This item can be purchased on-line, however, due to shipping restrictions, ITEM PICKUP IS ONLY AVAILABLE AT YOUR LOCAL ACE STORE.

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We want you to be fully satisfied with every item that you purchase from www.acehardware.com. If you are not satisfied with an item that you have purchased (excluding Gift Cards and gas-powered outdoor equipment*), you may return the item up to thirty days after the original purchase date to receive a store credit (less shipping, handling and other charges). We recommend that you make returns of online purchases to an Ace retail store near you which will issue your store credit. If you do not have an Ace retail store near you, please contact a Customer Service Specialist by calling 1-866-290-5334 for complete return instructions. Please refer to our Return Instructions for more information about returning a purchase.

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What people are saying

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Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327)
 
4.6

(based on 14 reviews)

Ratings Distribution

  • 5 Stars

     

    (9)

  • 4 Stars

     

    (4)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Attractive (10)
  • Safe (5)
  • Durable (3)
  • Easy to assemble (3)
  • Good grip (3)

Cons

    Best Uses

        • Reviewer Profile:
        • Midrange shopper (6), Budget shopper (4)

      Most Liked Positive Review

       

      Oerall Very Nice Stove

      This is a very nice little stove that really kicks out the heat.
      The controls are much better than what I saw on US Stove.
      Very stylish and compact, fits nicely...Read complete review

      This is a very nice little stove that really kicks out the heat.
      The controls are much better than what I saw on US Stove.
      Very stylish and compact, fits nicely with decor.
      Couple of areas that could be improved:
      1. Hopper size is a little too small.. when it runs out, a full bag will not always fit.
      2. Controls allow thermostat control, but it doesnt actually turn the stove off, it just throttles back to lowest setting. The lowest setting keeps my entire finished basement at 75% on the coldest days! Would be nice if it went to completely off when desired heat is reached.

      VS

      Most Liked Negative Review

       

      Not sure has to work first

      Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch...Read complete review

      Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch but were working on the problem parts due fail and can get damaged in transit,there was no visible damage to the container and it was very well packaged

      Reviewed by 14 customers

      Sort by

      Displaying reviews 1-14

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      5.0

      Fantastic

      By R.B.

      from Bremerton, Wa

      Verified Buyer

      Pros

      • Attractive Design
      • Durable
      • Easy To Assemble

      Cons

        Best Uses

          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

          Simply fantastic. Does what it's supposed to do, without costing an arm and a leg.

          • I Am A:
          • Family Older Kids

          (1 of 1 customers found this review helpful)

           
          5.0

          A year later and it still 5 stars!

          By Pastor Richard

          from La Pine, OR

          About Me Budget Shopper

          Verified Reviewer

          Pros

          • Attractive Design
          • Durable
          • Easy To Assemble
          • Great Manufacturer's Supp
          • Quiet Lots Of Heat

          Cons

            Best Uses

            • Garage Or Workshop Too
            • Living Room

            Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

            We really enjoy this unit. It is easy to use, though the instruction book could use some revision to make it more understandable to the new owner. But over time many of its programmable features are discovered. Had only one small issue but Castle's support was very heplful!
            It was delivered to our front door well packaged and easy to install

            • I Am A:
            • Couple No Kids

            (2 of 2 customers found this review helpful)

             
            5.0

            Serenity seems like a great little stove

            By Mark

            from Saratoga Springs, NY

            About Me Midrange Shopper

            Verified Buyer

            Pros

            • Durable
            • Easy To Assemble

            Cons

            • NO CONS

            Best Uses

            • Whole house

            Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

            just purchased, limited use as of yet. Even so went thru and fired up the stove, a sturdy, well built, quiet!, very well thought out design and works as it should. Has a great controller with many power options, a good manual and a remote control all at a very reasonable price. Pumps out a lot of heat for its size and is comparitvely quiet! Very pleased. Would definitely recommend.

            • I Am A:
            • Single Male

            (6 of 6 customers found this review helpful)

             
            4.0

            excellent

            By Rich

            from Pa.

            Pros

            • Attractive Design

            Cons

              Best Uses

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                I replaced a older Englander stove with a Serenity and I just love this little stove, It heats my 1275sq.ft. house to 72 deg. with outside temp. of 4 deg. on heat setting 1.The stove is very easy to clean. Before buying the stove I called and spoke with Ardisam and was very impressed with their customer service. Compared to other companies the replacement parts are very reasonable price wise.

                (5 of 5 customers found this review helpful)

                 
                4.0

                Oerall Very Nice Stove

                By Mike

                from Ortonville, MI

                About Me Budget Shopper

                Verified Reviewer

                Pros

                • Attractive Design

                Cons

                • Hopper Is Too Small

                Best Uses

                • Basement Heat

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                This is a very nice little stove that really kicks out the heat.
                The controls are much better than what I saw on US Stove.
                Very stylish and compact, fits nicely with decor.
                Couple of areas that could be improved:
                1. Hopper size is a little too small.. when it runs out, a full bag will not always fit.
                2. Controls allow thermostat control, but it doesnt actually turn the stove off, it just throttles back to lowest setting. The lowest setting keeps my entire finished basement at 75% on the coldest days! Would be nice if it went to completely off when desired heat is reached.

                (4 of 4 customers found this review helpful)

                 
                5.0

                Great Heater

                By Phil

                from Maine

                About Me Budget Shopper

                Verified Buyer

                Pros

                • Attractive Design
                • Good Grip
                • Safe

                Cons

                • Poor Ash Pan Design

                Best Uses

                • Home Heat

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                Best pick for the budget shopper

                (4 of 4 customers found this review helpful)

                 
                4.0

                OK after factory help

                By Gil

                from Eastern Ct.

                About Me Midrange Shopper

                Pros

                • Attractive Design

                Cons

                • Not Enough Control Of Ex

                Best Uses

                • Heat Small Area

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                Great factory support, Leif worked me thru several startup problems and questions.

                (3 of 3 customers found this review helpful)

                 
                5.0

                perfect stove

                By Bob

                from Mesick Mi.

                Pros

                • Small And Effcient

                Cons

                • None

                Best Uses

                • Smaller Area

                Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                This stove replaced another older Castle stove.The area I used these in is a small cabin approx 800 sq.foot and many pellet stoves will be way overkill.Most stoves do not have the ability to lower the feed rate and blower speeds causing temperatures to be much to high on their lowest setting.I did not look at many other brands but did contact the company for a part for my old stove and discussed the new one with them.The Ardisam company is top notch and you speak with friendly smart people that know their parts and products first hand.I was just up to the cabin and I've run the Serenity for a week now in a range of 8-31f degrees and couldn't be more pleased.As for Ace,called first day and they had it shpped in the next day,wow!

                (3 of 3 customers found this review helpful)

                 
                5.0

                Great stove for the money

                By Ed M

                from Michigan

                About Me Midrange Shopper

                Verified Reviewer

                Pros

                • Good Grip
                • Safe

                Cons

                  Best Uses

                  • Heating My Home

                  Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                  Easy set up, and the support was great. I called at 8:30 PM and got a LIVE PERSON!

                  This stove is doing a nice job heating my 1650 sq/ft house.

                  (2 of 2 customers found this review helpful)

                   
                  4.0

                  I would recomend this stove to a friend

                  By Ed

                  from Avoca Michigan

                  About Me Midrange Shopper

                  Pros

                  • Easy to install
                  • Safe

                  Cons

                  • Instruction Book Complica

                  Best Uses

                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                    This is a great stove for the price, It is easy to install, atractive and dosen't take up a lot of space. If you have any trouble or have any questions you can call the company direct and get all the answers you need. they provide excellent support. I had to do this due to a small glitch in my stove after installation. I can't say enough about the staff that I talked to and the response I recieved . The problem was solved and the staff followed up on my repair to make sure it was satisfactory. Great American Company

                    (2 of 4 customers found this review helpful)

                     
                    3.0

                    Not sure has to work first

                    By ED

                    from Avoca mich

                    About Me Midrange Shopper

                    Pros

                    • Attractive Design

                    Cons

                    • Operation Instructions

                    Best Uses

                    • Workshop

                    Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                    Easy to install, The instruction book too complicated, excellent support from manfacturer just a phone call away, with Very knowledgeable staff, both in service and parts dept, stove arrived with a glitch but were working on the problem parts due fail and can get damaged in transit,there was no visible damage to the container and it was very well packaged

                    (4 of 4 customers found this review helpful)

                     
                    5.0

                    Great stove puts out a lot of heat.

                    By Al

                    from Maryland

                    About Me Midrange Shopper

                    Verified Buyer

                    Pros

                    • Attractive Design
                    • Safe

                    Cons

                      Best Uses

                        Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                        Use stove to supplement 60,000 BTU in main part of house. This stove is used in the Great Room that joins the kitchen. Keeps both rooms warm with heat to spare. Nice addition.

                        (5 of 5 customers found this review helpful)

                         
                        5.0

                        Castle Stoves Serenity

                        By Paul

                        from Canada

                        About Me Budget Shopper

                        Verified Buyer

                        Pros

                        • Attractive Design
                        • Good Grip
                        • Safe
                        • Tough

                        Cons

                          Best Uses

                          • Smaller Fireplaces

                          Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                          Good product

                          (4 of 4 customers found this review helpful)

                           
                          5.0

                          Love it!

                          By Dawn

                          from Grand Isle, Vermont

                          Verified Buyer

                          Pros

                          • Attractive Design
                          • Simple Design

                          Cons

                            Best Uses

                              Comments about Castle Stoves Serenity 1,500 Sq Ft Wood Pellet Stove (12327):

                              I highly recommend this pellet stove. It is quiet, attractive, small, and efficient. It is going to save me a lot of money on my fuel bill.

                              Displaying reviews 1-14

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