Masterbuilt 30in Digital Electric Smoker (20071814)

Item no: 8438921 | 094428269071
$149.99
1,500  Estimated 
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  • Sub Brand: 30 in.
  • Fuel Type: Electric
  • Product Type: Smoker
  • Color Family: Black
  • Tank Included: No
  • ANSI Certified: Yes
  • Cooking Area: 730 sq. in.
  • Heat Thermometer: Yes
  • Catch Pan Included: Yes
  • Ignition Type: Electrical
  • Assembly Required: Yes
  • Grill Type: Patio
  • Assembled Width: 17 in.
  • Assembled Height: 33.5 in.
  • Grill Material: Chrome
  • Grill Light Included: No
  • CSA Listed: Yes
  • Finish: Matte
  • Assembled Depth: 20 in.
  • Capacity for holding up to 30 lbs. of smoked foods-chicken, jerky, ribs and more
  • Digital control panel
  • Temperature range from 100 to 275 degrees F
  • 800 watt heating element
  • Internal smoking space of 4,320 cu. in.
  • Includes smoker cover
  • Universal legs Ace No. 8460404


This item can be shipped to your home. Or pickup this item at your local Ace Store for FREE*.

*Items shipped from our warehouse to stores in Alaska and Hawaii will receive a 70% shipping discount.

30-Day Return Guarantee

We want you to be fully satisfied with every item that you purchase from www.acehardware.com. If you are not satisfied with an item that you have purchased (excluding Gift Cards and gas-powered outdoor equipment*), you may return the item up to thirty days after the original purchase date to receive a store credit (less shipping, handling and other charges). We recommend that you make returns of online purchases to an Ace retail store near you which will issue your store credit. If you do not have an Ace retail store near you, please contact a Customer Service Specialist by calling 1-866-290-5334 for complete return instructions. Please refer to our Return Instructions for more information about returning a purchase.

The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit. After 30 days, please contact the manufacturer directly.

*Gas-Powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials.

What people are saying

sort by:

REVIEW SNAPSHOT®

by PowerReviews
Masterbuilt 30in Digital Electric Smoker (20071814)
 
2.9

(based on 16 reviews)

Ratings Distribution

  • 5 Stars

     

    (6)

  • 4 Stars

     

    (2)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (8)

47%

of respondents would recommend this to a friend.

Pros

  • Easy to assemble (10)
  • Attractive (7)
  • Durable (3)

Cons

No Cons

Best Uses

  • Outdoors (6)
    • Reviewer Profile:
    • Midrange shopper (11), Budget shopper (4)
    • I Am A:
    • Family older kids (8), Couple no kids (3), Family young kids (3)

Most Liked Positive Review

 

Great little smoker

I love this smoker, you can set your temp. and forget it. I would set it up in on Sunday morning and go to Church come home add some more wood chips and...Read complete review

I love this smoker, you can set your temp. and forget it. I would set it up in on Sunday morning and go to Church come home add some more wood chips and late afternoon the ribs are perfectly smoked. I used it for pork butts, brats and chicken. I just wish it was a littel bigger so I could smoke more meet. You can buy the 40 inch but there is a significant price difference. The racks usually need to be soaked a little before cleaning, I would also recommend putting some foil on the drip pans and water tray makes clean up earier.

VS

Most Liked Negative Review

 

Unless you can store inside

I purchased in December 2015 as an alternate to my gas smoker as the gas smoker cannot hold temperature in New England fall/winters.
Used this electric smoker twice without issue and excellent...Read complete review

I purchased in December 2015 as an alternate to my gas smoker as the gas smoker cannot hold temperature in New England fall/winters.
Used this electric smoker twice without issue and excellent results.
I Just went to use it as we have guests coming over and the the digital control chirps and shuts off! I Investigated the issue online and it sounds like Masterbuilt will not assist if it was stored outside! Unfortunaely, I made the mistake of storing outside even though it was covered.
Stored outside? where else would you store a smoker?

This is the second Masterbuit outdoor cooking product I have owned. The other was a gas grill that lasted three years.

Personally I will find it very unlikely to consider any Masterbuilt products in the future

Reviewed by 16 customers

Displaying reviews 1-16

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5.0

I love it !!

By Keith

from Birmingham, Al

About Me Midrange Shopper

Pros

  • Attractive Design
  • Easy To Assemble

Cons

    Best Uses

    • Outdoors

    Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

    After years of trying to use my small green egg. I gave up on it. My son bought a master built smoker and used it at a family vacation weekend at the river. After watching how easy and how great his BBQ Butts tasted I was sold. Have had mine for 3 months and love it. Still learning correct times on different meats but it is so easy to use. As far as lasting don't have a clue . I do know that 12 hours at 225 for two 8 lb Pork Butts are perfect .

     
    5.0

    GREAT SMOKER !!!!!!!!!!!!!!

    By JAW

    from IMPERIAL MO.

    About Me Budget Shopper

    Pros

    • Attractive Design
    • Easy To Assemble
    • THE TEMP PROB IS GREAT, AND WORKS FANTASTIC

    Cons

    • NONE SO FAR

    Best Uses

    • Outdoors

    Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

    GREAT SMOKER FOR THE PRICE !!!!!!! MY FIRST PORK LOIN WAS THE BEST I HAVE EVER EAT, AND THEY PAID ME NOTHING TO SAY THAT !!!!!!

    • I Am A:
    • Couple No Kids
     
    1.0

    Faulty Controls

    By Tom From Tulsa

    from Tulsa, OK

    About Me Budget Shopper

    Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

    Stored inside & used 4 times before all digital controls failed. Masterbuilt will replace controls free with serial & model #, no receipt, & no questions asked.

    • I Am A:
    • Single Male

    (1 of 1 customers found this review helpful)

     
    1.0

    DON'T BUY THIS!!!

    By Brian

    from Loudon, TN

    About Me Midrange Shopper

    Pros

      Cons

      • Costly return parts policy.
      • Doesn't last
      • Only 2 parts available when it breaks.
      • Poor customer service.

      Best Uses

      • Boat anchor.

      Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

      System wouldn't allow 0 stars! - A waste of money. Product barely lasted 2 years. Quit working, called them, they said I needed a new control unit so I paid $40.52. Didn't fix the problem. Called them again, they said I needed a heating element. Got one of those and didn't fix the problem. Called again, they said those are the only 2 serviceable parts they had. I had to return parts for credit and pay the shipping. Did that. When I received the credit they shorted me. Called again, they said they do not refund shipping costs even though THEY told me I needed the parts. I ended up paying shipping BOTH WAYS for parts I did not need and couldn't get the smoker to work.

      • I Am A:
      • Family Older Kids

      (1 of 1 customers found this review helpful)

       
      5.0

      Works really well

      By Tony

      from Attleboro, MA

      About Me Budget Shopper

      Pros

      • Attractive Design
      • Easy To Assemble

      Cons

        Best Uses

        • Outdoors

        Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

        I've only owned the smoker for a couple of weeks and used it twice, but so far it's performed beautifully! I've smoked some ribs which came out super tasty in addition to fish which was great. The smoker is well made and has all of the features that you need. The door is solid and seals well. I've only used it in warm weather but the insulation looks like it will hold the heat in the colder weather as well. It's basically a small "dorm" fridge converted into a smoker, and I mean that in a positive sense.

        I see a number of negative reviews from mid-2016 pointing to a faulty controller. That concerns me a bit but I am hoping that over the past year Masterbuilt has fixed those problems and I am keeping my fingers crossed that my unit has an updated controller.

        • I Am A:
        • Family Older Kids

        (1 of 1 customers found this review helpful)

         
        5.0

        Best smoker we have bought!

        By Russ

        from TEXAS

        About Me Midrange Shopper

        Verified Reviewer

        Pros

        • Attractive Design
        • Durable
        • Easy To Assemble

        Cons

          Best Uses

          • Outdoors

          Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

          This little smoker can smoke your meat to perfection!

          • I Am A:
          • Family Older Kids

          (6 of 7 customers found this review helpful)

           
          1.0

          Controller Problem

          By Carl

          from Bedford, MA

          About Me Midrange Shopper

          Pros

          • Easy To Assemble

          Cons

          • Controller Problem

          Best Uses

            Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

            I bought this smoker to use for Christmas gathering and the controller just clicked after a short time of use. No good. Contacted Masterbuilt and they sent me a new one. Same problem. Contacted Masterbuilt again and this time they made good...much better than I expected. After being instructed to cut the cord and pry off the number plate and send them photos of same, they sent me an upgraded unit. It works perfectly. Thank you Masterbuilt!

            • I Am A:
            • Family Older Kids

            (6 of 9 customers found this review helpful)

             
            1.0

            TERRIBLE PRODUCT

            By Smokeless Jen

            from VA

            About Me High-end Shopper

            Pros

            • Lemon Smoker Failure

            Cons

            • Difficult Assembly
            • Flimsy
            • Lemon Poorly Built

            Best Uses

              Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

              this thing is such a piece of junk. I cannot begin to tell you everything that breaks on this--the latest is the heating element, after using it maybe 20 times over the past 2 years. Door cracked after a couple of months. Water leaks in from lord knows where, leaving puddles inside despite us paying for a cover for it! (i.e. cover leaks too--another waste of money!). The wood insert tube jams and doesn't work. The vent sticks and eventually cooks shut and the flimsy handle broke off. Had to pay for new door, still it leaks. Had to pay for new heating element--we have disassembled much of the smoker and cannot replace the thing b/c the screws for the wood holder tray are basically cooked on.
              So now I have a useless box, a complete piece of garbage. Oh and good luck talking to customer service. You'll spend hours on hold, the recording will tell you that if you press * they'll call you back when your call queue comes up, but they never do (I called 1st thing this morning and 7 hours later no call. Just spent 50 minutes on hold, tried to press * and it wouldn't even give me the prompt to leave a message.
              Oh while on hold they will tell you about what a great Faith-Based, Family-based company they are.
              Well, if their christian family values means they make a lousy product they don't stand behind and charge top dollar for it, well, shame on them.
              PS google and you'll find many people who have had lousy problems with this thing.
              do not waste your money.

              • I Am A:
              • Family Older Kids

              (4 of 9 customers found this review helpful)

               
              1.0

              Absolute Junk

              By BBQ King

              from woods of, ME

              About Me Midrange Shopper

              Pros

                Cons

                • Arrival
                • Broken
                • Upon

                Best Uses

                • Boat Anchor

                Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

                Friday evening drove to 3 different Ace hardware stores to find one & put it together in Saturday morning and it wont even power up. Did not take it back to the store because i knew they were all sold out. Called the 800 number and no customer service on the weekend. Called monday morning and did not hear anything back for 3 days only find out its an "internal problem" and to take it back to the store. The best part is waiting on hold hearing about how they pride their-selves in their quality products.

                • I Am A:
                • Family Young Kids

                (5 of 5 customers found this review helpful)

                 
                1.0

                Controller Problem

                By Carl

                from Bedford, MA

                About Me Budget Shopper

                Verified Reviewer

                Pros

                • Attractive Design
                • Easy To Assemble

                Cons

                • Weak Electronics

                Best Uses

                • Smoker

                Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

                The electronic controller failed immediately. Started OK, but then turned off and clicked when I pushed the On/Off button. Called Masterbuilt who sent a replacement. That one worked one time, now does the same thing as the first one.

                If they don't replace it with one that works, this unit goes back to ACE.

                • I Am A:
                • Family Older Kids

                (4 of 4 customers found this review helpful)

                 
                5.0

                love it

                By Garry aka Barney Rubble

                from Mesa, Az

                About Me Midrange Shopper

                Pros

                • Attractive Design
                • Durable
                • Easy To Assemble

                Cons

                  Best Uses

                  • Gifts

                  Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

                  I've cooked brisket and pork ribs on it around 15 times since I got it. Never had a bad dinner yet!! It's easy to use and clean up. I do keep it outside because I do live in Arizona.

                  • I Am A:
                  • Couple No Kids

                  (7 of 7 customers found this review helpful)

                   
                  5.0

                  GREAT SMOKER

                  By Emperor

                  from Western NC

                  About Me Midrange Shopper

                  Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

                  I bought this smoker as a Christmas gift to myself. I've had electric smokers before and this one is the best, hands down.
                  I've smoked fish, pork butts, pork loins, chicken leg quarters, beef & pork ribs.
                  Simple and easy to use, clean up is a snap. I suggest soaking the grills for easy cleanup.
                  Hint, when preheating, add your wood chips about 10 minutes before adding your meat. This allows the chips to start smoking a bit quicker. After adding your meat, wait another 10 minutes then go to desired heat setting.
                  I store it INSIDE my garage. I always keep it out of the wind, when smoking.

                  • I Am A:
                  • Couple No Kids

                  (4 of 4 customers found this review helpful)

                   
                  1.0

                  Not reliable

                  By Zack

                  from Elgin, OK

                  About Me Midrange Shopper

                  Pros

                  • Easy To Assemble

                  Cons

                    Best Uses

                      Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

                      Went out this morning and fired up the smoker to smoke a pork loin. The control panel just clicks when pushing the button to turn it on or it turns on and shuts off a few minutes after starting. I have already exchanged this smoker once at a local ACE. I am not pleased, now I have an 8 pound pork loin that I planned to smoke that I will have to find another way to cook. Stay away from this smoker, it will work fine for a few smokes but then fry. I would understand if the first one was a manufacture defect but the same thing happened to the second one. Keep in mind also, I keep the smoker out of the rain and covered when stored, and only smoke most of my meat at 225-235 degrees which is no where near the max 275 that this smoker manufacture says. Love ACE, dislike this smoker company. I will be spending my money on another brand. Masterbuilt is Masterjunk.

                      • I Am A:
                      • Family Young Kids

                      (5 of 5 customers found this review helpful)

                       
                      1.0

                      Unless you can store inside

                      By Peter the weekend worrier

                      from Millis, MA

                      About Me Midrange Shopper

                      Verified Reviewer

                      Pros

                      • Attractive Design
                      • Easy To Assemble

                      Cons

                      • Flimsy

                      Best Uses

                        Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

                        I purchased in December 2015 as an alternate to my gas smoker as the gas smoker cannot hold temperature in New England fall/winters.
                        Used this electric smoker twice without issue and excellent results.
                        I Just went to use it as we have guests coming over and the the digital control chirps and shuts off! I Investigated the issue online and it sounds like Masterbuilt will not assist if it was stored outside! Unfortunaely, I made the mistake of storing outside even though it was covered.
                        Stored outside? where else would you store a smoker?

                        This is the second Masterbuit outdoor cooking product I have owned. The other was a gas grill that lasted three years.

                        Personally I will find it very unlikely to consider any Masterbuilt products in the future

                        • I Am A:
                        • Family Older Kids

                        (4 of 5 customers found this review helpful)

                         
                        4.0

                        Makes great BBQ, but customer service is better

                        By Brandon

                        from New Bern, NC

                        About Me Midrange Shopper

                        Verified Reviewer

                        Pros

                        • Easy To Assemble
                        • Simple To Use

                        Cons

                        • Durabililty

                        Best Uses

                        • Outdoors

                        Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

                        I received this smoker as a Christmas gift and used it with great success several times. We smoked shrimp, perch, flounder, a sirloin roast, venison roasts, venison jerky and a Boston butt and it all came out great. This is my first time smoking which shows how easy this smoker is to operate. However, on about 3 or 4 occasions the smoker would shut off and would not come back on, usually when pressing the button for the meat probe. I was able to get the smoker working again by using a hair dryer to either warm up or dry out the control panel. I contacted Masterbuilt support via email and received a reply within 10 minutes. After sending them a picture of the receipt, serial/model number and after verifying the warranty, a picture of the power cord having been cut, they sent out a new unit. I have to say the customer service was WAY above what passes for normal these days. The new unit has since worked flawlessly. Time will tell if it holds up well.

                        • I Am A:
                        • Family Young Kids

                        (8 of 9 customers found this review helpful)

                         
                        4.0

                        Great little smoker

                        By Mike

                        from Elkville, IL

                        About Me Midrange Shopper

                        Verified Reviewer

                        Pros

                        • Durable
                        • Lasted 5 Years

                        Cons

                        • Just A Little Small

                        Best Uses

                        • Great Ribs
                        • Outdoors

                        Comments about Masterbuilt 30in Digital Electric Smoker (20071814):

                        I love this smoker, you can set your temp. and forget it. I would set it up in on Sunday morning and go to Church come home add some more wood chips and late afternoon the ribs are perfectly smoked. I used it for pork butts, brats and chicken. I just wish it was a littel bigger so I could smoke more meet. You can buy the 40 inch but there is a significant price difference. The racks usually need to be soaked a little before cleaning, I would also recommend putting some foil on the drip pans and water tray makes clean up earier.

                        • I Am A:
                        • Family Older Kids

                        Displaying reviews 1-16

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