Home Customer Service > Checkout
Customer Service
Contact Us


You are now ready to complete your purchase. Follow these simple Checkout steps:

  • Sign In as a returning customer. If you currently have an acehardware.com account you may sign in with your e-mail address and a password.
    • Your e-mail address serves as a convenient way to receive important information about your order and serves as your Ace account identification.
    • Your account stores information such as your billing and shipping address. It also offers you order tracking capabilities to track your order.
    • The password assures that only you can have access to your account information.
    • If you are an Ace Rewards member, you can also enter your member ID number during checkout.

  • Sign In as a guest. If you do not have an acehardware.com account you may enter the information requested (listed below) and proceed with your order without creating an account. You will have the option to create an acehardware.com account after your order is placed.

  • Shipping and Billing. Enter your shipping address and your billing information as it appears on your credit card statement. You will be prompted to enter a billing and shipping address for the item(s) being purchased. Your credit card will not be accepted without the appropriate billing address. If you are a returning customer, your billing address will automatically appear on the Review Your Order page. If you wish to add a new address you may do so at this time by clicking on "Edit."

  • Select Your Shipping/Pickup Method. From the options provided, select from the shipping methods that are available for the item(s) you wish to purchase. For complete shipping information, click here.

  • Select a Payment Method. At this time, you must verify your billing address and enter your payment method.
    • Confirm your billing information, select a payment method and click "Continue Checkout." To review all of your payment options, click here.

  • Review Your Order. On the Review Your Order page, you can review your entire order, including your shipping address, shipping/pickup method(s), and billing information, all of which can be edited at this point. You will also see your applied discounts and promotions and total charges. To complete your purchase, click on "Submit My Order."

  • Confirmation and Receipt. After you complete the checkout process, a confirmation page provides you with your order number and information about the order. Keep your order number in a safe place; it will be needed for all order references. This page also includes the option for you to print your receipt and save it for your records. If you choose Store Pickup or Ship-to-Store, you will need to have a printed copy of the receipt with you at the time of pick up.
© 2018 Ace Hardware Corporation. Ace Hardware and the Ace Hardware logo are registered trademarks of Ace Hardware Corporation. For U.S. Residents Only.
HACKER SAFE certified sites prevent over 99% of hacker crime.

Add Item to To-Done List

To use this feature you must be signed-in to your account, please sign in now. If you do not have an account, please create an account to participate.

Ace Rewards

Ace Rewards is a free and rewarding membership program that lets you earn rewards with every purchase you make! Join now.