Ace Employee with Customer
Heartware Heart
Heartware Heart
What is Heartware Stories?
A Story In Every Neighborhood
At Ace, we exist to help others.
We tell our stories of helpful in this
mini documentary series. Watch Video

Heartware Stories

    The Journey

    Click on the map below to see how an Ace near you has given selflessly to the pursuit of building up a community in need.
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    Our Latest Stories

    Animal Rescue Story
    Animal Rescue
    Serving others could mean helping those with two legs or four. When the Apache Tribe in San Carlos, California, needed help caring for the local dog population, Lauren Arterburn, Owner of Pinnacle Peak Ace Hardware, stepped in to help build doghouses.
    Rebuilding Tomorrow Story
    Rebuilding Tomorrow
    The devastation that a natural disaster can inflict on a community is almost immeasurable. When a tornado ripped through the center of Wynne, Arkansas, the team at Caldwell Lumber rolled up their sleeves and opened their store soon afterward to help accommodate the needs of the community's recovery efforts.
    Miller's Place Story
    Miller's Place
    Often, the best way to inspire others is through hard work and determination. For Miller Greenfield, overcoming his own health issues as a child was only the beginning of his work. Today, he helps inspire others in his community of Citrus Heights, California, with his involvement in both fundraising activities and Miller's Ace Hardware, a unique workplace where others with physical and cognitive impairments can serve their community.
    Kidney Needed Story
    Kidney Needed
    Living with cancer adds a layer of stress to everyday life. Especially if you are on a donor list waiting for a kidney. But thanks to the support of her family and coworkers at Circle Ace Hardware in Colorado Springs, Jill is making the best of a very tough situation.
    Saint Stephen's Way
    Be the One
    For veterans arriving home after serving our country in combat, recovery can be a difficult process. Long after physical wounds have healed, the emotional wounds can be more challenging to treat. For Lori and Bruce Benedict of Benedict’s Ace Hardware in Mountain View, Wyoming, supporting the Be the One initiative is a positive way to honor the service and sacrifice of their brother Tyrel Arnell.
    View all stories
    Ace Retailers
    Have a story for us?
    Submit a story idea with #HeartwareStories to be considered for a future Heartware Story. Follow us on Instagram to watch the journey and get behind the scenes moments.

    Frequently Asked Questions

    What are Heartware Stories?
    At Ace Hardware we believe everyone has a story to tell. These are acts of amazing moments, where an individual or a community bonds over shared strength and determination. These stories happen in big cities and small towns across America. Each and every day. Even in hardware stores.
    How are Heartware Stories
    selected?
    Heartware Stories are reviewed and selected by a team at Ace Hardware's Corporate office. We discover Heartware stories a number of ways – from hearing about them from our customers directly as well as through social media, local news coverage and Ace's corporate field staff.
    How can I submit a
    Heartware Story?
    We'd love to hear a story to consider for a future Heartware Story. If you have a story you want to share please include a short description, name of the store, name of the city/state and names of individuals involved. You can submit a story in 2 ways; Tagging us on Facebook, Twitter or Instagram using #HeartwareStories, or sending us a letter to 2915 Jorie Blvd, Oak Brook IL 60523 Attention: Consumer Marketing Department.
    Are Ace’s individually owned?
    Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs.