
How To Redeem Your Live Event Credits
Frequently Asked Questions
How do I qualify for this promotion?
There are two steps to qualify for this promotion:
1. You must be an Ace Rewards Member with a valid email on file.
2. Spend $200 or more online at acehardware.com, in the Ace mobile app, or at participating Ace Hardware stores (before tax, shipping, handling, assembly and delivery, and before applying Ace reward redemptions) during the promotional period of August 15, 2024 - October 31, 2024.
After making qualified purchase, you will receive an email within four weeks with steps to redeem the Live Event Credit. You must have a valid email on file in order to receive the email with your promo code.
How old do I have to be to qualify for a Live Event Credit?
You must be 18 years or older to qualify for a live event credit.
When do I have to purchase in order to qualify?
The promotional period is from August 15, 2024 through October 31, 2024.
How do I redeem my Live Event Credit?
If your purchase(s) qualifies, you will receive an email from Ace Rewards with a unique code and directions on how to redeem your Live Event Credit. Live Event Credit is valid until 12/31/25.
Follow the steps below to redeem the Live Event Credit:
- Visit https://AceLiveEventCredit.TLCRewards.com
- Fill out brief form leading to the Live Events platform.
- Select your live event of choice, ticket quantity, and seat(s).
- Enter the Live Event Credit Code in step 2 of checkout
- A valid credit card or PayPal account is required to pay the difference remaining once the credit amount ($50) has been deducted from the cost of the ticket(s).
- After checkout, you will receive a confirmation email, including further instructions.
How many times can I participate in the promotion?
You may participate in the promotion once. There is a limit of one (1) $50 Live Event Credit per member during the promotional period from August 15, 2024 to October 31, 2024.
I never received my Live Event Credit code.
Check your spam folder! This is the most common reason people cannot find their credit codes. If you checked and it is still not there, please contact us at or call 1-888-827-4223.
Please note, you must have a valid email on file in order to receive the email with your promo code.
How long will my Live Event Credits be valid?
All Live Event Credit codes will be valid until 11:59PM ET on December 31, 2025 for redemption.
What are the Live Event Credits?
Qualifying customers in this promotion will receive access to a $50 credit towards Live Events.
When do I receive my Live Event Credit code?
You will receive an email from Ace Rewards within four weeks after making the qualifying purchase(s), instructing you with how to redeem your credit code.
Who is TLC?
TLC is a company that creates reward programs for you, the consumer. Our goal is to help you to get a little extra out of the products you enjoy.
Live Event Credit FAQs
What is the Live Event Credit?
Live Event Credit:
$50 credit towards Live Events if making qualifying purchase/s of $200 or more
What is TheTixFix?
TheTixFix is an online marketplace that connects buyers and sellers of Live Event Credit allowing consumers to save on sports, concerts, theatre, events, and much more. They provide fans (like you!) with access to a huge selection of quality event tickets, even when they are sold out elsewhere.
When is the last day I can redeem my Live Event Credit code?
Your Live Event Credit code will expire at 11:59 PM ET on 12/31/2025.
Am I allowed to resell my Live Event Credit code?
No, you may not sell or give away your Live Event Credit. This offer is not transferable for sale, resale and is not redeemable for cash.
What if the cost of the live event is more than the value of my Live Event Credit code?
A valid credit card or PayPal account is required to pay the difference remaining once the credit amount ($50) has been deducted from the cost of the tickets.
Can I use multiple Live Event Credit codes in one transaction?
No, the Live Event Credit codes cannot be stacked. Only one code can be applied in a single transaction.