10340 S Kedzie Ave
Chicago, IL 60655
Phone: (773) 233-1510
Fax: (773) 233-5769
Mon - Fri 7:30 am - 8:00 pm
Sat 7:30 am - 6:00 pm
Sun 9:00 am - 5:00 pm
Welcome to DeJay's Ace Hardware in Chicago (Mount Greenwood Area). The Chicago store was built by Dave & Marlene in 1956. Their son, David managed the store for many years and purchased the business, with his wife, Joanne in 1991. We pride ourselves in "helpful" customer service and provide a wide range of quality products. Our knowledgeable staff are always available to assist our valued customers on their projects. Along with our friendly staff, we offer a variety of services in order to make our customer's lives a little less stressful and more productive. Hopefully, the information on this website can lead you to our store so that you can meet our helpful hardware employees who will assist you in your next project. We look forward to seeing you!
The responsibility of the assistant manager (sales) is to focus on the customer while increasing sales and ensuring that all customers receive high levels of customer service. One must interview, train and monitor the progress of the sales associates and cashiers.
The responsibility of the Assistant Manager (operations) is to focus on the customer while maintaining inventory and operating efficiencies to ensure all customers receive high levels of customer service.
Sales associates are responsible providing legendary customer service. They offer the solutions to the customers needs. Every Ace team member is expected to pledge to keep the customer first and foremost regardless of his or her job.
The store manager manages the sales, expenses, profits, assets and team members to ensure all customers are receiving high levels of customer service. The store manager also sets the marketing strategy, oversees inventory, and is proficient in all store technology.