As your local Ace Hardware, we are one of 5,000+ Ace stores locally owned and operated across the globe. But we are not just about numbers. We are about helping neighbors, because each one of our stores is a part of your community. We are all committed to being "the Helpful Place" by offering our customers personal service, quality products and a convenient shopping experience from the local experts who know you best. As the helpful hardware folks in your neighborhood, we promise that helping you is the most important thing we have to do today.
Cashiers exemplify the foundation of our service to each customer as they enter and leave the store. Every job within Ace ultimately impacts the customer directly or indirectly. Customers are the reason we are here; without them we wouldn't be.
Sales associates are responsible providing legendary customer service. They offer the solutions to the customers needs. Every Ace team member is expected to pledge to keep the customer first and foremost regardless of his or her job.